Focus: Strategically develop clients, negotiate convincingly, and achieve ambitious growth goals
Our attitude
We work honestly, clearly and with respect – both as a team and in our daily interactions.
Every contribution counts, and we approach each other on an equal footing with respect and reliability.
Their mission
They further develop our key accounts strategically and make existing customers long-term system and development partners.
It’s about more than customer support: they identify business potential, understand technical and economic requirements, and then develop concrete solutions and new business opportunities for KOMOS and our customers.
Negotiation is in your blood. You enjoy challenging negotiation situations, understand your counterpart’s interests and decision-making mechanisms, and know how to achieve viable results with empathy, argument strength, and psychological persuasion strategies.
You will likely work in different customer organizations – from small, owner-run businesses to large corporations. You understand how decision-making processes work, recognize relevant decision-makers and influencers, and know how different interests within a buying center interact.
We set ambitious goals for growth, revenue, and margin. You take responsibility for the economic development of your key accounts and are measured on the sales performance in your area of responsibility. You enjoy pursuing challenging goals, consistently developing potential, and turning opportunities into concrete orders and measurable results.
Your tasks
- Comprehensive support and strategic development of our key accounts
- Responsibility for achieving the defined revenue and development targets of your key accounts
- Systematic planning, control and monitoring of sales development, as well as the early identification of appropriate measures in the event of deviations
- Identification and consistent realization of revenue, margin, upselling, and cross-selling potential
- Preparation and conduct of demanding price, condition and contract negotiations
- Development of convincing argumentation and negotiation strategies, taking into account the interests and decision-making mechanisms of our clients
- Analysis of customer organizations and decision-making processes, as well as targeted building of relationships with relevant decision-makers and influencers – from the SME to the corporation
- Developing existing customers into long-term system and development partners
- Identifying technical and economic customer needs and developing suitable solution approaches in collaboration with internal departments
- Management of offers, calculations and commercial terms, as well as the execution of follow-up calculations
- Consistently tracking down offers, customer decisions, potential, and agreed-upon actions
- Evaluating the profitability of customers, projects, and business potential with regard to revenue, margin, resources, and strategic development
- Responsibility for feasibility analyses, including the necessary internal coordination
- Close cooperation with sales, project management, production, engineering and management
- Structured handover of new projects and requirements for project management and internal interfaces
- Consistently recording and maintaining relevant customer, quote and sales data in the ERP system
What makes you stand out
- Negotiation is one of your special strengths – you don’t just want to have conversations, but to achieve good results.
- Strong focus on results and performance, as well as a willingness to be measured against specific sales and development targets
- A passion for ambitious goals and a personal commitment to consistently exploiting existing potential
- Entrepreneurial thinking and a very good sense of business potential, revenue, and margins
- A passion for challenges and the ambition to consistently pursue even demanding goals
- Empathy and the ability to quickly grasp different personalities, interests, and decision-making situations
- Strong understanding of different decision-making structures and processes – from the medium-sized company to the corporation
- Ability to identify relevant decision-makers, influencers, and stakeholders within a customer organization and to engage them purposefully
- Ability to build arguments specifically and to persuade others to accept solutions
- Sovereign and binding behavior as well as the ability to assert oneself on equal terms
- Solution-oriented thinking and perseverance when the first path does not lead to the desired result
- High levels of self-motivation and the understanding that successful customer development must be reflected in measurable economic results
- Self-responsible, structured and binding working style
You bring expertise to the table
- Years of professional experience in key account management or in a comparable responsible B2B sales role
- Thorough experience in the industrial environment, particularly in metal processing and/or plastic injection molding
- Proven experience in demanding pricing, conditions and contract negotiations
- Experience in dealing with different customer and decision-making structures – from owner-managed small and medium-sized businesses to complex corporate organizations
- A solid understanding of purchasing centers, multistep decision-making processes, and the differing interests of purchasing, technology, development, quality, and management
- Knowledge of psychological negotiation, communication, and persuasion strategies, and the ability to apply them appropriately to different situations and target audiences
- Very good business understanding and confidence in handling sales, costs, calculations, and margins
- Technical understanding to ensure a safe assessment of customer requirements, manufacturing capabilities and economic contexts
- Experience in the strategic development of existing customers and in expanding long-term B2B business relationships
- Safe handling of ERP systems and data-based work
- Openness to the long-term use of AI for the analysis, preparation, and further development of customer and sales processes
How we work
Our working day is characterized by clear structures, transparent processes, short decision-making paths, and a high standard of economic results and reliability.
In key account management, this means for us: A good customer relationship alone is not enough to be successful. What is crucial is that we understand our customers’ requirements, develop economically viable solutions from them, and consistently pursue our ambitious goals for revenue, margin, and growth.
You will receive a clear framework for action and will take responsibility for your customers and results independently within our goals and plans.
We need self-responsibility and solution-oriented action in everyday life.
What you can expect
- A key position with direct influence on customer development, sales, margins, and our ambitious growth goals
- Clear, transparent and measurable goals for the development of your key accounts
- The sales development in your area of responsibility serves as a key measure of your performance
- A work environment in which performance and results are visible and measurable
- Ambitious goals and the opportunity to directly influence their achievement through your own performance
- Challenging customer and negotiation situations where your experience, empathy, and ability to negotiate are required
- Responsibility for the strategic and economic development of your key accounts
- Design flexibility in customer, negotiation and development strategies within clear corporate goals
- Technically sophisticated products and solutions from metal processing and plastic injection molding
- The ability to actively identify new business potential and develop it into concrete projects
- Short decision-making processes and direct communication with the relevant departments and management
- Close cooperation with sales, project management, production and engineering
Working with the system and the future:
- Working with a powerful ERP system for transparent management of customer, quote, project and sales information
- Consistently using and maintaining relevant data for reliable customer and sales management
- Using customer, sales, margin, and sales channel data as a basis for informed decisions and targeted customer development
- Transparent processes and clear responsibilities from the customer request to the internal implementation
- Long-term integration of AI to support market and customer analysis, negotiation preparation, potential recognition, and data-based sales management
Personal development:
- In-house business coach who supports you in your professional and personal development
- Opportunity to further develop your negotiation, communication, and persuasion skills
- The opportunity to bring and develop your experience and own sales and negotiation strategies
More for your performance:
- Annual sales bonus
- Monthly bonuses after goal achievement
- Company pension scheme
More for your life:
- Health premium
- Wedding and birth bonus
- Company sports during working hours
- Participation in the company run at KOMOS costs nothing
- Free drinks & well-equipped communal kitchen
- Company closure between Christmas & New Year
Have we sparked your interest? Then we look forward to receiving your application.
Then we look forward to meeting you.
Contact person:
Doreen Becker – People & Culture Manager
E‑mail: karriere@komos.de
KOMOS GmbH
Bahnhofstrasse 2
07616 Bürgel
Phone: 036692 / 490–43